The Managed and the Led
Jun
24
2010

Management without effective leadership can cause serious problems in an organization. Poor morale, lack of motivation, and lack of job satisfaction are signs of poor leadership. Your people don’t want to be managed—they want to be led! If you look at those organizations you most enjoyed being involved with I will bet you believed in and understood the direction of the company, were recognized for your efforts, and respected the people you worked with.

Read more
Business Intelligence (BI)
Jun
15
2010

If you have been in management for any length of time you have heard the cliché "If you can’t measure it you can't manage it!" Business Intelligence is basically the process, tools, and applications to capture data about your business to help you identify trends and benchmarks. Once you establish your business metrics and Key Performance Indicators (KPI's) you can use the BI tools to see how well you are actually doing.

Read more
Even if you aren't in health care, HIPAA probably applies to you
May
17
2010

I am sure by now everyone has heard of the Health Insurance Portability and Accountability Act of 1996—better known as HIPAA. Even though HIPAA was written specifically for the health care industry, the language and requirements to safeguard any Protected Health Information (PHI) will and should apply to non-health care providers as well.

Read more
Hope for the best, but plan for success!
Apr
20
2010

So much of what we do as small business owners is reactionary.

A customer calls with a problem? We immediately go into crisis management mode. The fact that we are able to respond quickly and effectively is why customers call when it is imperative that things get done. Unfortunately, this is the most expensive way to work, especially in information technology.

Read more
Stay one step ahead with a backup solution
Mar
19
2010

Spring is almost here and I know I am ready for warmer weather! With the warmer temperatures comes severe weather, making this a great time to test your backup solutions. Thunderstorms will bring power outages and surges that can potentially cause damage to your hardware if they are not protected. Have you thought recently about both the power backups for your servers and PC's and the backups of your data?

Read more